Property Investment News Queensland

A patient navigates a medical practice maze filled with paperwork, tangled phone cords and oversized calendars and clocks, illustrating barriers to accessing care.

Great medicine is no longer enough: what a mortgage broker for doctors learned about patient experience

NAB's latest Health Insights Report shows patients still value their doctors, but access, communication, fees and follow-up increasingly shape the overall experience. Here are the lessons I took from it while helping build a new specialist clinic.

Shane Stewart

1 day ago6 min read